Frequently asked questions
Are there any contracts?
​There are no contracts for our monthly auto-renewal membership. You can cancel anytime by following the cancel policy below.
How do you cancel your membership?
To cancel your membership, you go into your GymMaster app and request the cancellation.
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You must provide a seven (7) day notice of cancellation prior to your next payment date (not including your payment date) to avoid paying an additional month. ​​
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To submit your cancellation request, go into your GymMaster member app.
>Click button with 3 horizontal lines in top left corner
>Memberships
>Cancel
>Select date you'd like to stop using the gym (the earliest available cancellation date will automatically populate, but you can select a later date)
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If you are on a family/referral membership, ALL members must request cancellation under their own personal GymMaster app profile.
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We do not accept cancellations via email, text, or phone.
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No refunds are given if you cancel within 7 days or after your payment date.
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No refunds for memberships that are not cancelled. Memberships must be cancelled.
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No refunds for memberships or passes that are not used. Memberships must be cancelled.
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We have made the cancellation process easy and convenient, so there are no exceptions to this policy.
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Declined payments are not cancellations.
Do you have squat racks?
Yes, we have a Torque 6-Station Rig that can be used for squats among other exercises. We also have both an Arsenal Hack and Pendulum Squat, Rogue Belt Squat, and Freemotion Squat machines.
Do you have military discounts?
Yes! We’re proud to support our military members and first responders with 10% off monthly memberships ($31.50/month + tax). To receive the discount, simply email or text us a photo of your ID. Once verified, we’ll send you a discount code to use during online sign-up.
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A few things to note:
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Discount applies only to monthly recurring memberships.
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Cannot be combined with other discounts (such as the referral membership).
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Discount requests are reviewed during our customer service hours.
Do you have restrictions on the type of lifting allowed?
We do not. As long as you are being safe, considerate of others, and using equipment as it is intended to be used, we welcome your lifting style.
Do you have any extra fees?
We like to keep things easy and straightforward—no hidden fees, including sign-up fees, annual fees, or cancellation fees. This excludes services like personal training and nutrition services.
When do I get billed?
Billing will occur on whatever day you sign up each month. We do not do prorated payments (aka partial monthly payments). For example, if you sign up on the 12th then your membership dues will come out on the 12th of each month. Billing does NOT occur on the 1st, unless you sign-up on the first. You can always see your billing date in your GymMaster app if you forget.
Do you have family memberships?
We have something similar, which we call a "referral membership." This can be redeemed by any monthly member with a full priced membership to give another person a discounted rate of $24.99 a month. The person does not have to be a family member. There is a maximum of 1 referral membership per full priced membership. To redeem this, the person with the full priced membership will email us at trainyourwayfitness@gmail.com with the person they'd like to refer's first and last name, and we will send you the link for the referral person to use to sign-up at the discounted rate. We will process your request during our customer service hours. They should do this before utilizing the gym, so please plan accordingly.
How much are guest passes?
Guest passes are the same as "day passes." Thay are $10 plus tax. Guests must pay and sign a waiver and the guest log, both located on the front desk. We accept venmo or they can sign up on our website for a day pass where they will sign the virtual waiver and check in on the GymMaster app.
Do you have classes?
We do not have classes. This helps us keep the gym open and flexible so you can work out on your own schedule without classes taking over the space.
How can we contact you?
Customer Service Hours
Mon–Fri: 10 AM – 7 PM
Sat: 8:30 AM – 12 PM
Sun: Urgent needs only
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📱 Best way to reach us is via text (include your name + need)
📧 Email: trainyourwayfitness@gmail.com
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We’re a husband-and-wife team running the gym ourselves. These are not staffed hours—availability may vary week to week depending on our schedules. If we miss your call, please text us and we’ll get back to you as quickly as possible. Thanks for your understanding!
Do you have a trial membership?
We do not offer a trial membership, but you can purchase a 1-day pass for only $10 if you're not ready to commit to a monthly membership. Unlike most gyms, which often offer free trials to offset hefty fees and long-term contracts, we keep things simple with no contracts or hidden fees. This also helps us manage traffic flow, so the gym doesn’t get overly busy with free trials and passes.
Do you have showers?
We do not have showers. Our gym is purposefully designed as an intimate, efficient space focused on what really matters—giving members access to as much equipment as possible without overcrowding and large wait times for machines. By prioritizing equipment over amenities like showers, we’re able to maximize our space and keep our membership rates affordable and flexible.