Frequently asked questions
Are there any contracts?
​There are no contracts for our monthly auto-renewal membership. You can cancel anytime.
How do you cancel your membership?
To cancel your membership, you go into your GymMaster app and request the cancellation.
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You must provide a seven (7) day notice of cancellation prior to your next payment date (not including your payment date) to avoid paying an additional month.
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Once your cancellation request is received, you will get an email confirmation of cancellation within 7 days.​
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To submit your cancellation request, go into your GymMaster member app.
>Click button with 3 horizontal lines in top left corner
>Memberships
>Cancel
>Select date you'd like to stop using the gym (the earliest available cancellation date will automatically populate, but you can select a later date)
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If you are on a family membership, ALL members must request cancellation under their profile. Everyone has their own individual profile, and we don't want to miss anyone.
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We do not accept cancellations via email, text, or phone.
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No refunds are given if you cancel within 7 days or after your payment date.
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No refunds for memberships that are not cancelled and/or not used. Memberships must be cancelled.
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We have made the cancellation process easy and convenient, so there are no exceptions to this policy.
Do you have any fees?
We like to keep things easy and straightforward—no hidden fees, including sign-up fees, annual fees, or cancellation fees.
When do I get billed?
Billing will occur on whatever day you sign up each month. We do not do prorated payments (aka partial monthly payments). For example, if you sign up on the 12th then your membership dues will come out on the 12th of each month.
Do you have a deadlifting platform?
Yes, we have a deadlifting platform and 6-station multipurpose "crossfit" rig that can be used for deadlifting, among other exercises.
Do you have classes?
Not at this time.
Do you have squat racks?
Yes, we have a Torque 6-Station Rig that can be used for squats among other exercises. We also have both an Arsenal Hack and Pendulum Squat, Rogue Belt Squat, and Freemotion Squat machines.
Do you have restrictions on the type of lifting allowed?
We do not. As long as you are being safe, considerate of others, and using equipment as it is intended to be used, we welcome your lifting style.
Do you have a trial membership?
We do not offer a trial membership, but you can purchase a 1-day pass for just $10 if you're not ready to commit to a monthly membership. Unlike most gyms, which often offer free trials to offset hefty fees and long-term contracts, we keep things simple with no contracts or hidden fees. This also helps us manage traffic flow, so the gym doesn’t get overly busy—giving you a more comfortable workout experience!
Do you have showers?
We do not have showers. Our gym is purposefully designed as an intimate, efficient space focused on what really matters—giving members access to as much equipment as possible without overcrowding and large wait times for machines. By prioritizing equipment over amenities like showers, we’re able to maximize our space and keep our membership rates affordable and flexible, making it easier for our community to stay fit and healthy at a great cost!
How much are guest passes?
Guest passes are the same as "day passes." Thay are $10 plus tax. Guests must pay and sign a waiver and the guest log, both located on the front desk. We accept venmo or they can sign up on our website for a day pass where they will sign the virtual waiver and check in on the GymMaster app.