Question 1

Are there any contracts?

Accepted Answer

There are no contracts for our monthly auto-renewal membership. You can cancel anytime by following the cancel policy below.

Question 2

How do you cancel your membership?

Accepted Answer

To cancel your membership, you go into your GymMaster app and request the cancellation. 
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You must provide a seven (7) day notice of cancellation prior to your next payment date (not including your payment date) to avoid paying an additional month. ​​
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To submit your cancellation request, go into your GymMaster member app.
>Click button with 3 horizontal lines in top left corner
>Memberships
>Cancel
>Select date you'd like to stop using the gym (the earliest available cancellation date will automatically populate, but you can select a later date)
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ALL members must request cancellation under their own personal GymMaster app profile, including those on a family membership.
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We do not accept cancellations via email, text, or phone.
No refunds are given if you cancel within 7 days or after your payment date.
No refunds for memberships that are not cancelled. Memberships must be cancelled.
No refunds for memberships or passes that are not used. Memberships must be cancelled.
We have made the cancellation process easy and convenient, so there are no exceptions to this policy. 
Declined payments are not cancellations.

Question 3

Do you have any other fees?

Accepted Answer

We like to keep things easy and straightforward—no hidden fees, including sign-up fees, annual fees, or cancellation fees. This excludes services like personal training and nutrition services.

Question 4

How much are memberships?

Accepted Answer

$34.99/month. No contracts or hidden fees.

Question 5

How do I sign-up?

Accepted Answer

Sign-ups are done online! Check out our "memberships and day passes" page to complete the sign up.

Question 6

Do you offer day passes or guest passes?

Accepted Answer

Yes! We offer day and week passes that are perfect for if you're in town short term, you'd like to try out the gym, or you have a friend that would like to workout with you. Failure of guests to pay the day pass fee may result in a $20 fine to the member's account and/or cancellation of the membership.

Question 7

Do you have classes?

Accepted Answer

We don't have classes, although we do have personal training!

Question 8

What type of equipment do you have?

Accepted Answer

We have a wide variety of equipment from cardio, to machines, to free weights, and functional fitness equipment. Check out our "Inside the Gym" page or book a gym tour!

Question 9

Can I come in for a tour?

Accepted Answer

Certainly! You can book a gym tour under our "Gym Tour" page. Please schedule a gym tour ahead of time :)

Question 10

Do you have a trial membership?

Accepted Answer

We do not offer a trial membership, but you can purchase a 1-day pass for only $10 if you're not ready to commit to a monthly membership. Unlike most gyms, which often offer free trials to offset hefty fees and long-term contracts, we keep things simple with no contracts or hidden fees. This also helps us manage traffic flow, so the gym doesn’t get overly busy with free trials and passes.

Question 11

Do you have showers?

Accepted Answer

We do not have showers. Our gym is purposefully designed as an intimate, efficient space focused on what really matters—giving members access to as much equipment as possible without overcrowding and large wait times for machines. By prioritizing equipment over amenities like showers, we’re able to maximize our space and keep our membership rates affordable and flexible.

Question 12

What is the age limit?

Accepted Answer

Members must be 16 or older to have a membership on their own. Members between 13-15 can have a membership with a parent or guardian. Minors 17 and under must have parent permission.

Question 13

How do I access the gym after signing up?

Accepted Answer

You will download the gymmaster member app. Instructions will also be sent to you after you sign up. You can check out the details under our "memberships" page as well. You will have immediate access, as long as your sign-up is complete and payment goes through.

Frequently asked questions